Travel Agent

Must live on the West Coast (PST Hours until 6pm Monday-Friday)

Job Summary:

The Travel Consultant will assist NousTravel’s independent contractors and travel agents with booking travel destinations and accommodations.  Must be able to book both Domestic and International travel. Book hotel, car and ground transportation.  Proficient in ticketing and ticket exchanges. Excellent customer service and problem solving required. Assist with air and hotel contracting, auditing and overall day to day support.

Duties/Responsibilities:

• Advises contractors and travel agents on various options for transportation, lodging accommodations, and travel destinations.
• Prepares cost estimates for travel, lodging, entertainment, and other accommodations.
• Books travel and lodging arrangements in Sabre for clients including plane tickets, rental cars, hotels, cruises, and other similar accommodations.
• Assists in planning and arrangements for clients’ travelers to attend and participate in attractions such as tours, excursions, day trips, and other similar activities.
• Vacation coverage for NousTravel’s Independent Contractors when out of office.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Understand the need for urgency and adjust workload accordingly based on contractor’s needs.
• Ability to make travel and event recommendations based on clients’ interests and personalities.
• Proficient with Microsoft Office Suite or related software to prepare schedules and itineraries.
• Proficient computer and research skills to book travel, lodging, and tickets to attractions.
• Regular and dependable attendance required.
• Basic knowledge of air and hotel contracting vendor relations.

Education and Experience:

• High school diploma or equivalent required.
• Previous related experience booking domestic and global destinations
• Travel experience to a variety of destinations preferred.
• Knowledge of Sabre or similar GDS
• Experience reviewing contracts and rates in GDS (preferred)

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to travel without restriction.